Questions fréquemment posées

FlowerRd is an online platform based in British Columbia, Canada that specializes in creating flower arrangements for various occasions. FlowerRd’s mission is ‘Sending flowers, simply’, and customers can easily place their orders through the FlowerRd App with just a few clicks. Orders can be delivered on the same day.

You can contact us through Contact Us or through technical support through the personal page

FlowerRd creates the most magnificent flower arrangements and showcases them on our platform for customers to select from.When a customer chooses a bouquet, FlowerRd ensures that the delivery arrangements are made.

Yes, FlowerRd provides customers with the choice of paying with either a Debit Card or a Credit Card.

FlowerRd offers flexible delivery options based on the client’s needs. Same-day delivery is available, and customers can choose a specific date and time for the arrangement to be delivered as per their convenience.

Yes, having the option to include multiple delivery dates within a single order can be especially useful for subscriptions or for customers who want to send multiple arrangements to different recipients on different dates. This feature allows for greater flexibility and convenience when it comes to managing and scheduling deliveries.

The refund process for online payments takes approximately 5 business days to complete. Please note that it may take an additional 2-3 days for the refund to reflect on your card.

Feel free to get in touch with FlowerRd by sending an email to info@flowerrd.com or through contacting us online and we’ll promptly respond to your message once we’ve received and read it.