Politique

• FlowerRd cares about your privacy and wants you to be familiar with how we collect, use, and disclose data. This Privacy Statement covers the collection, use, and disclosure of data collected via flowerrd.com and any other affiliate website where this Privacy Statement is posted or linked (collectively, this “Site”). This Privacy Statement also describes your legal rights in relation to such data. 
• FlowerRd and its affiliates operates in accordance with the Data Protection Act 2018, Federal Trade Commission, and Personal Information Protection and Electronic Documents Act.. This policy explains when, why and how we collect personal information from the people who visit our websites or contact us through our online forms. The policy also details the conditions under which we may disclose the information to others and how we keep it secure. 
• It is FlowerRd’s policy not to distribute or sell your information on to any third party. 
• Introduction
• We operate in accordance with the Data Protection Act 2018, Federal Trade Commission, and Personal Information Protection and Electronic Documents Act. We encourage you to read our privacy policy in full. 
• We use data about you for the purpose(s) for which it was collected or provided to us (as stated at the point of collection) or as otherwise obvious from the context of collection. We may also use data to: 
• Administer and manage this Site, communicate with you about this Site, process your request for information, or otherwise complete a transaction or service you request or authorize; 
• Customize or personalize your user experience and the content we deliver to you, including to provide you with content that is more relevant to you; 
• Contact you about FlowerRd’ services, send you other communications about FlowerRd’ business and events (including communications based on your interests, personal and business characteristics, and location) (collectively, “marketing communications”). We may provide these communications and offers via email, postal mail, online, social media platforms, text messages, and other means; 
• Carry out our internal business purposes, such as corporate transactions, audits, and data analysis; conduct research and analytics about your use of this Site and interaction with us; develop new products; improve this Site and our existing products and services; identify usage trends; assess the performance of our advertisements; optimize our advertising campaigns; and determine the effectiveness of our communications; 
• Protect the rights, safety, property, or operations of one or more Nielsen affiliates, you, or others; 
• Comply with applicable law and/or respond to requests and communications from law enforcement authorities or other government officials. 
• Note that you may unsubscribe from a Nielsen mailing list at any time by clicking on the ‘unsubscribe’ link in any of our marketing communications to you. After you unsubscribe, we will not send you further marketing communications, but we may continue to contact you to the extent necessary for the purposes of any services you have requested. 
• We will never use your personal data to advertise, promote, or market third-party goods or services to you. Additionally, we will not license or publish any of your personal data. We do not and will not sell any personal data to third parties for their own commercial use. 
• This policy (together with our terms of use Terms and Conditions) sets out the basis on which any personal data you provide to us, or we collect from you will be processed. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. 
• For the purpose of the Data Protection Act 2018 (the Act) and Federal Trade Commission, and Personal Information Protection and Electronic Documents Act, the data controller is FlowerRd. 
• When do we collect your personal data
• We may collect data about you in the following ways: 
• We collect data from you when you complete any online form, or when you interact with our website. Also, we may also ask you for information if you visit or report a problem with our site. If you contact us, we may keep a record of that correspondence. Visiting our sites, including, but not limited to, traffic data, location data and other communication data required for our own security, diagnostics and authentication. 
• What personal data do we collect:
• If you are simply viewing our website then we will collect the following information within our logs: 
• Cookies & IP Addresses
• We collect IP address information for security, diagnostics and statistical analysis of traffic used for improvements to the performance and usability of our website, for GDPR purposes we collect this information under legitimate interest. 
• A cookie is a small file saved on your computer that is used to help store preferences and other information that is used by websites you may visit. 
• We use cookies for the Following:
• Authentication of users when logging in or out of our services.
• Analysis of traffic to our website via Google Analytics (see Google Analytics).
• Tracking of website preferences.
• If you register with us or if you continue to use our site, you agree to the use of cookies. 
• You can block cookies by activating the setting in your browser which allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be allowed access to all or parts of our site. 
• Unless you have adjusted your browser settings so that it will refuse cookies, our system will issue cookies as soon as you visit our site. 
• Where we store and process your personal data:
• The data that we collect from you is stored in the US but it may be processed by staff operating outside the US who work for us. Such staff may be engaged in, among other things, the solving of your problem, the processing of a transaction or the provision of any technical services. 
• By submitting your personal data, you agree to the processing of this data outside of the EEA. 
• We take all steps necessary to ensure that your data is treated securely and in accordance with this privacy policy and the Federal Trade Commission, and Personal Information Protection and Electronic Documents Act. 
• How we Protect your personal data
• We treat all data with the utmost care and take appropriate steps in compliance with data protection regulation to ensure it is kept safe. 
• All data we collect is done so over encrypted connections (https).
• All data is stored securely.
• All systems storing personal data have access logging.
• All passwords are encoded at rest. 
• Uses we make of personal data
• We use information we collect from you only in accordance with the following guidelines: 
• To provide the services that you request
• To carry out our obligations arising from any agreement entered into between you and us.
• To ensure that content from our site is presented in the most effective manner for your device.
• To respond to queries.
• To provide you with information that you request from us where you have consented to be contacted.
• To notify you about changes to our services.
• To send you marketing emails where you have given explicit consent.
• To prevent fraud.
• To detect, prevent and diagnose potential security breaches. 
• Legal basis for the collection and processing
• Data protection law sets out the conditions under which personal data can be collected and which we use as the basis for collection and processing, these include: 
• Contractual obligations
• When you interact with our website, if we need to collect data to fulfill our legal contractual obligation. 
• Legal compliance
• The law requires we collect and process data for certain purposes such as for keeping financial records and that we can comply with law enforcement requests for data. 
• Legitimate interest
• We collect data under legitimate interest in a way that is reasonably expected as part of the day to day running of our protocol.
• For example, we collect and log IP addresses for fraud protection and security as well as analysis of our site usage. 
• Consent 
• In certain cases, we may collect and process your data with your consent. Consent to receive these can be withdrawn at any time. 
• How long we keep personal data
• Your data will be kept until it is no longer required for the purpose of its collection. At the end of the retention period the data will either be deleted or anonymised so it can no longer be linked back to an individual. 
• Who we share personal data with 
• Like many websites we may use third-party services for functionality. All the suppliers will be carefully selected to ensure they provide suitable protections under the Data Protection Act 2018 (the Act) and Federal Trade Commission, and Personal Information Protection and Electronic Documents Act
• Ads and Remarketing
• We may use Google AdWords remarketing services to display our ads on third party websites (including Google) to previous visitors of those pages, this is done in the form of a cookie that contains anonymous data regarding your visit. 
• If you have a google account you can opt-out of receiving these ads here https://www.google.com/settings/ads 
• Google are also a member of the NAI (Network Advertising Initiative), you can also use their site to opt out here https://www.networkadvertising.org/managing/opt_out.asp 
• Google Analytics
• We use Google Analytics including Google Analytics Demographics and Interest Reporting to monitor how people use our websites and aggregate general statistics about customers, traffic patterns and related site information in an anonymous form. Any demographic reports produced using this data will be used to better understand our website traffic and visitor needs and tailor future content and website functions. 
• This data is collected using cookies and from your IP address, the resulting statistics are used for the following purposes: 
• Improving website usability
• Tracking the success of marketing campaigns: Pattern analysis
• You can prevent Google Analytics from collecting this information by installing the google opt-out browser addon: https://tools.google.com/dlpage/gaoptout 
• Newsletter and Marketing Emails
• All our marketing emails are opt-in, we will never sell your information or pass them on to third parties for marketing purposes. If you have opted in to receive these then you can opt out at any time in the following ways: 
• If you have received an email, click on the unsubscribe link located in the email footer or by contacting info@flowerrd.com 
• Disclosure of your personal information
• We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries. 
• We may disclose your personal information to third parties:
• If FlowerRd or substantially all of its assets are acquired by a third party, in which case personal data held by it (FlowerRd) about its customers will be one of the transferred assets. 
• If we are under a duty to disclose or share data which we have collected in order to comply with any legal obligation, or in order to enforce or apply our terms and conditions of supply Terms and Conditions and other agreements; or to protect the rights, property, or safety of our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction. 
• External links 
• Our site may, from time to time, contain links to and from the websites of our affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. 
• Your rights under FTC & PIPEDA
• Under FTC (Federal Trade Commission) you have a number of rights relating to your personal data. For further information please see https://www.ftc.gov. 
• Under PIPEDA (Personal Information Protection and Electronic Documents Act) you have a number of rights relating to your personal data. For further information please see www.priv.gc.ca
• Right to Restrict Processing
• You have the right to request we restrict processing of your data where there is no legitimate interest for us to do so: 
• Where the accuracy of the data is contested, to restrict the processing until such time as the accuracy has been sufficiently verified. Where you object to the processing (See Right to Object), and where we are considering whether there are legitimate grounds to override the request. When processing is unlawful and you oppose erasure and request restriction instead. If we no longer need the personal data but you require the data to establish, exercise or defend a legal claim. You can exercise the right at any time by contacting our team (see Contact Us). 
• Right of Access (Access to Information)
• The GDPR Act gives you the right to access information held about you. You can exercise this right by contacting us (see Contact Us). We are required to verify your information before processing any right to access request, once verified, the data shall be provided within 28 days. The data shall be provided free of charge however an administration fee may be applied where a request is manifestly unfounded or excessive, particularly if it is repetitive. 
• Right to Erasure
• As an individual you have the right to request the erasure of any data we hold on you, this is not an absolute right, for example it does not override our requirement under law to keep financial data such as invoice information. You can make a request where your data is no longer necessary in relation to the purpose for which it was originally collected/processed. To make a right to erasure request please contact our team (see Contact Us). 
• Right to Rectification
• The FTC & PIPEDA provides the right to have any personal data rectified that may be incorrect or incomplete. Customers can update their own personal details via the client area however if this is not sufficient please contact our team (See Contact Us). 
• Right to Object
• You have the right to object to the processing of your personal data where there is no legitimate or lawful reason to do so. To make a right to object request please contact our customer services team (see Contact Us). 
• Changes to our privacy policy
• We keep our privacy policy under regular review, you can always find the latest version at the URL below: 
• https://flowerrd.com/privacy-policy 
• Contact us
• Questions, comments and requests regarding this privacy policy are welcomed, you can contact us via email at info@flowerrd.com